Virtual Help Desk

A Community Service to Support the City of Palo Alto Planning & Building Permit Applications

Your Technical Support for the Green Building Program. Ordinance 5570 PAMC 16.14 

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Submit Your Green Building Code Inquiry Here:

Contact Us Today

Contact Us Today

Serving your Team with Expert Green Building Consulting Services.

Green Carpet Service is one of the programs brought to you by Integrated Design 360 LLC - Copyright © 2020

We are here to provide technical support for the community and permit applicants for compliance with the local green building requirements. 

Do you have questions about how the local green building regulations are applicable to your project? Well, you’re in the right place.

Our Green Building Officials Are On-Demand At Your Service!™

At Green Carpet Services we know it isn’t easy keeping up with the ever-changing sustainability guidelines, rules and regulations of the building industry. We are here to help!

Providing expert and reliable technical support when you need it.


Help Desk Tickets & Next Business Day Response Time

Introducing the Green Building Help Desk for the City of Palo Alto community!

Live Chat

 Monday-Friday 9am - 12pm PST *excluding holidays

City of Palo Alto Green Building Code Requirements  

Triggers/Scoping Applicability

Common Green Building Code Questions:

Do you have an upcoming construction project in Palo Alto? 

Submit Your Inquiry

The Local Green Building Code initiative requires building permit applicants to design, build, and operate a new generation of efficient, environmentally responsible, and healthy buildings in the City of Palo Alto.  

The green building requirements reside within the Palo Alto Municipal Code (PAMC 16.14) and are based on the California Green Building Code (Title 24, Part 11). 

The 2022 Green Building Ordinance includes local amendments in the areas of building electrification, EV infrastructure, water efficiency and embodied carbon in building materials. 

The ordinance mandates an all-electric design for all new construction projects, substantial remodels, and new outdoor appliances and equipment. 

For existing residential building remodels or additions where the gas water heater is replaced or a new water heater is added, the new water heater must be a Heat Pump Water Heater (HPWH). 

Submit Your Green Building Code Inquiry!

Green Building

On-Call Technical Experts for the Palo Alto Green Building Code

Help Desk Provides:

Green Building Help Desk Available by Email and Chat

Ticket System & Next Business Day Response Time for Inquiries

Solutions to Local Green Building Code Challenges

Solutions to Your Local Green Building Compliance Issues During the Permit Process

At Green Carpet Services we are poised to help communities, builders, contractors and architects meet the local Green Building Code standards.

Energy Modeling


Alternative Methods of Compliance

Unusual Applications

Code Interpretation

Need help navigating the ins and outs of the local Green Building Code? Contact Our Virtual Green Building Help Desk Today!


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